Sudden cruise itinerary change leaves some travelers upset, others celebrating 'gigantic win'

Royal Caribbean’s Icon of the Seas canceled its stop in Costa Maya, Mexico, due to a maintenance issue that delayed the ship’s departure from Miami. While some passengers expressed disappointment over missing planned excursions, particularly to the Chacchoben ruins, many others celebrated the cancellation. These passengers viewed the change as a positive outcome, especially with the onboard credit offered as compensation.

• Icon of the Seas’ scheduled stop in Costa Maya, Mexico, was canceled due to a maintenance issue in Miami.
• The ship’s departure from Miami was delayed by one day, impacting the itinerary.
• Passengers received at least $300 in onboard credit as compensation for the canceled stop.
• Some passengers celebrated the cancellation, calling it a “gigantic win” and preferring the credit over visiting what they described as a “run-down” and “underdeveloped” port.
• Other passengers were disappointed, particularly those who had planned excursions to the Chacchoben Maya ruins.